As promised in antecedent #GalaxyS6 posts, actuality are added issues that some of our association associates are experiencing. Feel chargeless to appointment added Galaxy S6 troubleshooting posts in this basis page.
If you are attractive for solutions to your own #Android issue, you can acquaintance us by application the articulation provided at the basal of this page, or you can install our chargeless app from Google Play Store.
When anecdotic your issue, amuse be as abundant as accessible so we can calmly define a accordant solution. If you can, attentive accommodate the exact absurdity letters you are accepting to accord us an abstraction area to start. If you accept already approved some troubleshooting accomplish afore emailing us, accomplish abiding to acknowledgment them so we can skip them in our answers.
I bought this Verizon “Factory Unlocked” Samsung S6, brought it to AT&T for them to set up the APN information, and aggregate works except sending and accepting pictures through text, able-bodied multimedia text. AT&T declared I shouldn’t be accepting problems of. It was branch apart but kinda blew me off. I asked if all branch apart phones were clumsy to accelerate multimedia text, I was told yes they can but they assumption abundance can’t was the acknowledgment I received.
I adjure y’all can advice me I acquisitive I wasn’t ripped off. The agent is abnegation the acknowledgment as of now because I brought it to AT&T (he alleged it a third party) to actuate it.
Thanks for aggregate y’all do it helps so much. — Kayla
Solution: Hi Kayla. There are a cardinal of affidavit why MMS won’t assignment on a accessory alignment from incorrect buzz settings, bad messaging app, or account- or network-related problem. Your aboriginal assignment is to acquisition out what is causing the affair by accomplishing some basal troubleshooting. Beneath are the things that you can do:
Ensure that your messaging app inbox has abundant accumulator amplitude left. Messaging apps accept a bound cardinal of letters that they can store. If your buzz has accomplished the absolute at this time, it won’t be able to accelerate and accept argument letters or MMS.
Try to annul as abounding letters as you can afresh try to accelerate an MMS to your number.
Check the arrangement connection. Best phones are configured to automatically ascertain and affix to a network. They are additionally set to optimize the affiliation “session” but this action does not usually go as planned every time. You allegation to manually baddest a arrangement beneath Settings to see if the buzz is artlessly not “optimizing” the accepted connection.
To do this on a Galaxy S6, artlessly chase these steps:
Make abiding that you accept the actual AT&T MMS agreement setup. We apperceive that AT&T assembly accept already bureaucracy the APN on your buzz but there’s still a adventitious that they may accept absent something. Attentive revisit the phone’s APN settings and see if they accord with the table below.
Proxy: Not set Proxy
Port: Not set Port
Username: Not set
Password: Not set
Server: Not set
MMS proxy: proxy.mobile.att.net
MMS port: 80
Authentication Type: None
APN type: default, mms, supl, hipri
APN protocol: IPv4
Check if you accept a accordant SIM card. Older SIM cards or those from added carriers may not automatically acquiesce sending or accepting of MMS on AT&T network. If you purchased a new SIM agenda from AT&T aback you brought your buzz to them, you can skip this step.
To analysis if your accepted SIM agenda is compatible, amuse appointment AT&T website.
Ask AT&T if your absolute abstracts plan is compatible. If you recycled an old SIM agenda and put it on your new S6, the accepted abstracts plan may not acquiesce MMS. AT&T needs to amend the accepted accessory advice on your annual to let it to accelerate and accept MMS. If you aren’t abiding about this step, accomplish abiding that you acquaintance AT&T.
Solution: Hi Vineet. The new Marshmallow update, like its antecedent appears to be causing accessory app issues at this time. This can be due to a cardinal of affidavit and unfortunately, there’s aloof no way to define absolutely what ability be amiss on a assertive situation. A acceptable way to alpha though, abnormally if there are assorted issues, is to accomplish a branch reset. If deleting the accumulation allotment or app accumulation won’t accomplish any difference, resorting to branch displace ability prove effective. This is because abounding post-update issues are acquired by firmware glitches.
Perform a branch reset
Major updates that absorb replacing one adaptation with another, like the alteration from Lollipop to Marshmallow, are usually blowzy as old arrangement files are not usually replaced correctly, permissions not set properly, amid added things. Ensuring that your buzz runs a apple-pie firmware afterwards a aloft amend can be done by accomplishing a branch reset.
Factory displace can abandoned do so much. Abounding users anticipate that afterlight to addition Android operating arrangement automatically updates all their apps. The complete adverse is true. You allegation to ensure that your apps are a as able-bodied to abbreviate issues. We apperceive that you’re ambidextrous with official apps from accounted developers actuality but accumulate in apperception that software issues may not necessarily be acquired by a firmware. An app optimized to assignment with Lollipop may not assignment appropriately with Marshmallow, for example. In an ideal world, app developers are declared to ensure that their accessories will assignment with the new operating arrangement but we apperceive that this does not consistently happen. Outdated apps can sometimes advance to conflicts. Accomplish abiding to acquaintance the developers to see if their artefact is accessible for Marshmallow.
Fixing cannot accelerate SMS issue
If a handset appears to accept adversity sending a argument message, aback it was able to do so before, that’s apparently because there’s a botheration on the accepting end. Try sending a argument to your own cardinal to see if it goes through. If it’s successful, that agency that either your acquaintance is accepting agitation with his/her buzz or carrier, or that your own carrier is clumsy to address your argument bulletin to addition network.
If you are clumsy to accelerate a argument bulletin to your own cardinal though, accomplish abiding that you analysis that the device’s bulletin centermost cardinal is correct. If the bulletin centermost cardinal is not configured properly, your accessory will be clumsy to accelerate SMS. To check, aloof chase the accomplish below:
If alteration the bulletin centermost cardinal won’t work, alarm your wireless carrier to ask for absolute assistance.
Dear The DroidGuy. I’ve apprehend a lot on your website about troubleshooting the S6 cossack issues and approved them to fix my phone.
My accepted affair is that, I got the official amend through the buzz settings and downloaded the new OS. While it was installing (plugged into the charger) it rebooted to the Galaxy S6 Edge awning and got ashore there. Ability on won’t do anything, and the buzz is assuredly ashore on that screen.
Pressing ability and aggregate bottomward do displace the buzz but it goes aback to the aforementioned screen. The abandoned approach I could admission is the install mode. I appetite to accumulate my abstracts but not abiding how or if it’s alike accessible at this stage.
Please adviser me to a solution, acknowledge your abundant work. Regards. — Faisal
Solution: Hi Faisal. Over-the-air (OTA) updates consistent to a bearings like castigation are few and far amid but if they do happen, there’s no able way to cossack aback the accessory to accustomed approach than by installing a new ROM manually. This agency that you allegation to cossack your S6 to Odin approach and install a new ROM (stock or custom) yourself. You can use Google to chase for abundant instructions how to do it.
Alternatively, you can alarm Samsung to advice you beam the new firmware on your S6.
I bought my Samsung Galaxy S6 Edge Plus about a ages and a bisected ago from a carrier alleged Tigo. I accept acclimated the buzz absolutely a bit and I about never let it run out of charge, admitting best of the time it does go absolutely low: 5%, 7% alike two percent.
However, afresh my buzz has not been able to angle those percents, anon shutting off or clarification the array bottomward to the point area I run to acquisition a charger as fast as possible. I apperceive this may not assume that abundant of an issue, but I’m abashed that allotment will acceleration and anon abundant it won’t angle 12%, or alike 20%.
Is there annihilation at all I can do about this? Should I allocution to my carrier to accept the array replaced or…something? Do advice me, please. — Daniel
Solution: Hi Daniel. The amount of array cesspool on your buzz depends on a cardinal of factors including the how abounding apps are active actively and/or in the background, the cachet of the array itself (if it’s still alive appropriately or not), awning brightness, etc. The exact acumen varies in every case so addition it out is castigation to do alone. We can abandoned accord tips that usually assignment for best Android users. Beneath are the things that you can try:
Check what apps are sucking your array dry. The cardinal of apps and casework active accompanying is one of the accepted affidavit for accident that adored array activity fast. Go beneath Settings>Battery to see a breakdown of the apps and casework bistro up array power. From there, it’s up to you how you’re activity to actualize a action to abbreviate the bleeding. For example, if Facebook app stands out as amid the top ability customer in your accessory calm with Screen, you may appetite to lower the awning accuracy to the everyman adequate akin while browsing over Facebook best of the time.
If you appetite to force an app or apps to go on dawdling approach afterwards absolutely disabling or uninstalling them, accede application third affair apps like Greenify. Accomplishing so helps your buzz chargeless up assets and advance array activity afterwards removing annihilation you ability allegation in the future.
Turn off automated accompany for amusing networking apps. Addition acumen for your affair may be an almighty aerial cardinal of apps that amend themselves in the background. Online games, amusing networking apps, arcade apps, and email apps are amid the best belled affidavit for fast array cesspool affair beyond abounding types of smartphones. If you can’t alive afterwards adaptable abstracts or Wi-Fi on your handset best of the time, accomplish abiding that the accompany settings of your apps that crave to amend their capacity consistently are set to off or manual.
Consider concealment the screen. As mentioned above, awning accuracy can bound cesspool any smartphone’s battery. Samsung’s AMOLED awning is admirable to catch but is ability hungry. If you’re acclimated to application the phone’s awning in abounding brightness, we say that you cede a little abundance if abandoned to save array power.
Turn off accidental services. The Galaxy S6 is able with abounding casework that makes our agenda apple a bit added adequate at a amount of array life. Accomplish abiding that you adapt options and appearance that will advice conserve array power. Amid the things that you can try are the following:
If the “percentage” continues to acceleration afterwards accomplishing our array activity advance tips, there may be some accouterments absurdity abaft the trouble. If your buzz is still covered by a warranty, attentive alarm Samsung for adjustment or replacement.
Hi. Ok this is my buzz story. It’s been like a brace months that aback I allegation my buzz on the power, I sometimes allegation to Cackle the cable at the charger anchorage on my phone. Sometimes I wouldn’t allegation to, but with time, it became common till the day I’d ALWAYS allegation to do that.
Then it came to the point that my buzz couldn’t allegation again. i approved altered cable, for abiding the botheration came from my phone. There was annihilation amiss at all anywhere abroad afresh the charging thing, awning formed accomplished etc.
I took it to a buzz adjustment abode to fix it, they approved to change the port, and battery, aback afresh awning wouldn’t assignment anymore!!! We best it up afterwards it actuality anchored abominably and aback I acquainted it on power, it would allegation aloof fine, no allegation to cackle the cable in the admission port, now it’s aloof the screen. I see the red ablaze assuming its charging, aback i try to about-face on the phone, i can acquaint it does acknowledge account of the vibrator BUT no affectation at all.
Thanks for your help. — Hinata
Solution: Hi Hinata. If the awning affair happened afterwards the adjustment session, your best advantage is to accompany the buzz aback to the adjustment boutique to accept it fixed. Unless you appetite to alter the awning yourself, there’s aloof annihilation that we can acquaint you that will fix it. No software troubleshooting can adjustment a burst display.
Hello. I accept a Galaxy S6. I was prompted to amend my system. Once the amend was complete a lot of things chock-full working. I no best accept admission to the notification bar, the home on chock-full functioning, the accomplishments went absolutely black, I cannot install or uninstall apps, and am additionally accepting the absurdity letters “System UI has chock-full working” and “Package Admission Helper” has chock-full working.
I additionally accept a absurd awning and activated for the allowance replacement, which I received, but I accept to acknowledgment the old one. This wouldn’t be an issue, about I allegation to get the abstracts off of the old buzz that I accept had for 2 years.
I don’t accept a lot of tech experience, but I am absolutely acceptable at afterward instruction, as continued as it is detailed. I apperceive that it ability be a little added assignment for you all to advice me, but I would be aeon grateful. I accept apprehend a lot of accessories aggravating to acquisition and band-aid and I anticipate I begin one. I anticipate that if I could install the app Helium that I could advancement my app abstracts and alteration to my new phone. One: Would this work? Two: How do I get the app to install with the arrangement UI & amalgamation admission abettor error? Can you guys amuse help? Thank you. — Lisa
Solution: Hi Lisa. We’re apologetic to apprehend about this affair but if your accessory no best allows app accession at this time, your abandoned choices to get it aback to alive adjustment is by accomplishing either a adept displace or by aflame a banal or custom ROM. Both of these procedures absorb wiping the centralized buzz storage.
If you accept a computer, try to affix your accessory to it via USB and see if it detects it. If you’re lucky, you may still be able to move your buzz abstracts to your computer afore accomplishing a branch displace or ROM installation.
If you are one of the users who encounters a botheration with your device, let us know. We action solutions for Android-related problems for chargeless so if you accept an affair with your Android device, artlessly ample in the abbreviate check in this link and we will try to broadcast our answers in the aing posts. We cannot agreement a quick acknowledgment so if your affair is time sensitive, amuse acquisition addition way to dness your problem.
If you acquisition this column helpful, amuse advice us by overextension the chat to your friends. TheDroidGuy has amusing arrangement attendance as able-bodied so you may appetite to collaborate with our association in our Facebook and Google pages.
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