HARRISBURG, PA (October 12, 2018) — To accouter the advantages of newer technology and abide alms the best and best able account to its added than 450,000 members, PSECU, Pennsylvania’s bigger acclaim union, conducted a above advancement over Labor Day weekend. Through the process, the acclaim abutment auspiciously adapted its cyberbanking arrangement to Corelation’s KeyStone platform.
“At PSECU, we’re focused on consistently accouterment our associates with the best affection articles and services,” said PSECU President Greg Smith. “Staying at the beginning of abstruse advancements is an important allotment of this commitment, as abounding of our associates await on our agenda cyberbanking solutions to accommodated their circadian cyberbanking needs. Thanks to Corelation, our new cyberbanking arrangement will be a solid foundation on which we can abide to body added enhancements for our members’ benefit.”
Working with San Diego-based provider of member-centric processor systems, Corelation Inc., PSECU’s arrangement upgrades began the black of Friday, August 31 with the abstraction of abstracts and transaction history from the bequest cyberbanking system. Within aloof 13 hours, the new arrangement was in abode and ability validation. By the black of Saturday, September 1 – almost 24 hours from the alpha of the action – all of the acclaim union’s member-facing applications were adequate and functioning.
“In administering our arrangement upgrade, it was ascendant that we abbreviate any abeyant disruption to the agenda charge channels on which our associates depend,” explained Smith. “We formed carefully with Corelation to put a actual advancing agenda in abode to accommodated that goal, and in the end, it paid off. To accept our systems up and active in almost 24 hours was an absurd feat. We couldn’t accept asked for a bigger aftereffect from our agents and Corelation.”
“Technology will abide to comedy an important role in accession acclaim unions to expand their casework to their membership,” said Corelation President and CEO Theresa Benavidez. “It’s absolutely a actual agitative time to be accommodating in, and accidental to, the progression of tomorrow’s cyberbanking services. Acclaim unions today are attractive for article new, effective, and reliable – and that’s what Corelation’s KeyStone provides.”
To adapt for the new cyberbanking system, PSECU’s added than 850 advisers additionally completed about 1,000 KeyStone training sessions afore the advancement weekend. Upon abrogation the classroom, they provided absolute acknowledgment about the approaching cyberbanking system. Their comments included:
“We are abundantly appreciative of what our teams accept accomplished,” added Benavidez. “It’s an amazing experience to be at the beginning of accouterment article so appropriate for acclaim unions and their members.”
Opened in 1934, PSECU was founded by 22 accustomed bodies who fabricated an amazing charge to anniversary other: To actualize a cyberbanking academy area affiliated assets account all members. Today, we are a full-service acclaim abutment confined added than 450,000 associates and accept over $5 billion in assets. As a not-for-profit cyberbanking institution, our ambition charcoal to advice our associates and their families accomplish a bigger life. For added advice about PSECU, appointment psecu.com. Appearance our Community Report Card to apprentice how we accord to the greater good.
Based in San Diego, CA, Corelation is the avant-garde amount processor for today’s acclaim union. This band-aid is a member-centric arrangement that empowers acclaim unions to action the best member account possible, acceptable their amount for affiliate allure and retention. In terms of industry experience, Corelation’s agents has committed their careers to creating core systems and accouterment unparalleled applicant service. For added information, visit www.corelationinc.com.
David James [email protected]: 717.777.2169Fax: 717.720.1190
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