WILMINGTON, N.C.–(BUSINESS WIRE)–Oct 2, 2018–Wells Fargo & Aggregation (NYSE: WFC) today appear it has deployed Adaptable Response Units to accommodate apartment accretion abetment as able-bodied as advice for auto, acclaim card, claimed lines/loan, apprentice accommodation and baby business accommodation barter in North Carolina impacted by Blow Florence.
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Wells Fargo Adaptable Response Unit (Photo: Business Wire)
The Wells Fargo Adaptable Response Units will be stationed at the afterward locations:
3500 Oleander Drive, Wilmington, N.C. 284034924 Morganton Road, Fayetteville, N.C. 283143100 Dr. Martin Luther King Jr. Blvd., New Bern, N.C. 28562
Customers can acquire in-person abetment from 9 a.m. – 7 p.m. Eastern time weekdays, and from 9 a.m. – 2 p.m. Eastern time on Saturday, alpha Monday, Oct. 1. (The Fayetteville breadth will be operational alpha Thursday, Oct. 4.)
“Our thoughts are with the communities actuality in North Carolina that acquire been impacted by Blow Florence,” said Thomas Cline, Region Bank admiral for Eastern North Carolina. “We appetite to ensure our barter get the abetment that they need, and our Adaptable Response Units are addition way we can advice them balance as bound as possible.”
Wells Fargo’s brand Adaptable Response Unit is a 75-foot, able bartering “office on wheels” advised to accompany admired advice anon to Wells Fargo barter afterwards a disaster. The Adaptable Response Unit has clandestine offices and is able with computers and cellular abstracts augment with accessory backup. It is powered by independent generators. Specialized aggregation associates on lath are able to accommodate in-person abetment to a array of customers, including:
Home mortgage and home disinterestedness customersAuto accommodation customersCredit agenda customersPersonal lines/loan customersStudent accommodation customersSmall business accommodation customers
Wells Fargo’s deployment of Adaptable Response Units to North Carolina follows the company’s donation of $1 actor to abutment Blow Florence abatement efforts, with $500,000 activity to the American Red Cross and the actual $500,000 to be disbursed in the advancing weeks to nonprofits amid in afflicted communities.
Disaster Abatement Customer Abetment Information
Wells Fargo is committed to accouterment abutment to barter and audience afflicted by Blow Florence. including abandoning assertive fees — such as backward fees — for our lending products, including acclaim cards, auto loans, claimed loans and curve of credit, and waiving Wells Fargo fees for barter application non-Wells Fargo ATMs. Barter who appetite to altercate their cyberbanking needs should alarm 800-TO-WELLS (800-869-3557), accessible 24 hours a day, seven canicule a week.
Wells Fargo Home Mortgage and Home Disinterestedness customers can acquaintance Wells Fargo to altercate abeyant acquittal and adversity abetment options or admission advice at Adversity Abetment and Property Damage Abutment site.
Home Mortgage: 888-818-9147, Monday through Friday from 7 a.m. to 11 p.m. Eastern time, and Saturday from 9 a.m. to 3 p.m. Eastern time.Home Equity: 1-866-355-1540, Monday through Thursday 8 a.m. to 8 p.m. Eastern time, and Friday 8 a.m. to 5 p.m. Eastern time.
Auto accommodation barter can appeal acquittal abetment for up to 90 canicule and altercate accessible options for the filing of a Guaranteed Asset Protection (GAP) claim, if applicable.
Direct Auto customers: 800-559-3557, Monday through Friday, 8 a.m. to 6 p.m. bounded time.Indirect Auto customers: 800-289-8004, Monday through Friday 8 a.m. to 10 p.m. Eastern time, and Saturday 9 a.m. to 3 p.m. Eastern time.
Wells Fargo Customer Lending barter (credit card, retail services, apprentice loans, claimed loans and curve of credit) who are afflicted by the Blow can appeal acquittal abetment and waiving of fees for up to 90 days.
Personal loans: 877-269-6056, Monday through Friday, 8 a.m. to 8 p.m. Eastern time, and Saturday, 9 a.m. to 5:30 p.m. Eastern time.Credit cards and claimed curve of credit: Alarm the cardinal on the aback of the agenda or alarm Wells Fargo at 800-642-4720 24 hours a day, seven canicule a week.Education cyberbanking services: 800-658-3567, Monday through Friday, 8 a.m. to 9 p.m. Eastern time.
Wells Fargo Baby Business Lending barter who are afflicted by the Blow can appeal a acquittal adjournment and abandonment of backward fees for up to 90 canicule on their Baby Business Line of Credit, Baby Business Acclaim Card, Bartering Loan, Wells Fargo BusinessLoan® Term Loan, Business PrimeLoan, Equipment Express® Loan, Bartering Disinterestedness Line of Credit, Bartering Real Estate Loan, FastFlex® Baby Business Accommodation or FastFlex® Baby Business Line of Credit. Barter can acquaintance the National Business Cyberbanking Center at 800-225-5935, 24 hours a day, seven canicule a week.
Retail baby business customers impacted by the blow are encouraged to alarm Wells Fargo, 800-225-5935, for added advice and to altercate their options. Wells Fargo Insurance Casework has additionally contacted audience in impacted areas to accommodate abutment and expertise.
Customers in the impacted breadth who participate in an employer-sponsored 401(k) plan provided by Wells Fargo may be acceptable to admission their retirement savings. For added information, barter should alarm 800-728-3123.
Customers of Wells Fargo Merchant Casework who are in charge of abetment with their merchant processing due to the appulse of Blow Florence can alarm 800-451-5817. Afflicted merchant barter who acquaintance Wells Fargo by October 31 can acquire a adulatory Clover® Go agenda clairvoyant that works with a adaptable accessory and, will accredit their business to acquire agenda payments. The ancient amount for the agenda clairvoyant is waived; however, acquittal processing costs from application the agenda clairvoyant will still apply, as will cellular account abstracts ante as declared by the provider.
About Wells Fargo
Wells Fargo & Aggregation (NYSE: WFC) is a diversified, community-based cyberbanking casework aggregation with $1.9 abundance in assets. Wells Fargo’s eyes is to amuse our customers’ cyberbanking needs and advice them accomplish financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, advance and mortgage articles and services, as able-bodied as customer and bartering finance, through 8,050 locations, 13,000 ATMs, the internet (wellsfargo.com) and adaptable banking, and has offices in 38 countries and territories to abutment barter who conduct business in the all-around economy. With about 265,000 aggregation members, Wells Fargo serves one in three households in the United States. Wells Fargo & Aggregation was ranked No. 26 on Fortune’s 2018 rankings of America’s better corporations. News, insights and perspectives from Wells Fargo are additionally accessible at Wells Fargo Stories.
View antecedent adaptation on businesswire.com:https://www.businesswire.com/news/home/20181002005680/en/
Josh Dunn, 704-374-4835
Jim Hines, 312-954-6635
KEYWORD: UNITED STATES NORTH AMERICA CALIFORNIA NORTH CAROLINA SOUTH CAROLINA
INDUSTRY KEYWORD: PROFESSIONAL SERVICES BANKING FINANCE ENVIRONMENT
SOURCE: Wells Fargo & Company
Copyright Business Wire 2018.
PUB: 10/02/2018 12:00 PM/DISC: 10/02/2018 12:01 PM
Copyright Business Wire 2018.
© 2018 The Associated Press. All rights reserved. This actual may not be published, broadcast, rewritten or redistributed.
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