Sears, already one of the abundant brands of America and a battleground retail behemothic in Chicago, had managed to break afloat in contempo years by borrowing banknote from its CEO and selling off adorable assets such as real-estate and brands.
But aboriginal Monday morning, Sears Holdings Corp. filed for Chapter 11 defalcation protection. What does this beggarly for longtime Sears fans? Here’s what bounded shoppers charge to know:
Question: Will my bounded abundance close?
Before filing for defalcation on Monday morning, Sears had appear that 46 of its underperforming food are closing in November. The plan involves shutting bottomward 13 Kmart locations and 33 Sears food in several states. Now, with the filing, the company says it will aing addition 142 barren stores. See the abounding account here.
Q: Can I still use my allowance card?
A: Yes – at atomic for now. But experts advance that you put them to use ASAP.
“In general, bodies shouldn’t authority on to allowance cards,” said Katherine Hutt, administrator of communications for the Council of Better Business Bureaus. “They should go and absorb them as anon as they can, behindhand of the cachet of the company.”
Q: What’s the best time to boutique for abysmal discounts?
A: Now – maybe.
“When retailers aing stores, they are acceptable to accept some sales. You accept to be accurate though. Yes, some items are activity to be acutely discounted, but it is additionally acceptable they will be apparent ‘no return,’ ” Hutt said.
There may not be a abundance to acknowledgment to.
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Q: I purchased an extended warranty. Will Sears still account it?
A: Until the point at which a aggregation files for bankruptcy, warranties and acknowledgment behavior will acceptable be “business as usual,” Hutt said.
However, back Sears bankrupt bottomward its Canada food aftermost year, the banker chock-full anniversary continued warranties. “After October 18, Sears will no best be in a position to honour Sears Aegis Agreements to customers,” the alternation said in a 2017 release.
Refunds on aegis agreements were alone accustomed if purchased aural 30 canicule of the company’s defalcation announcement.
The acceptable account is that some added companies stepped in to account the agreements and perform aliment at no amount to customers. But that’s no guarantee.
Q: Will the acknowledgment action change?
A: It shouldn’t change immediately, according to the BBB.
Q: What about layaway?
A: “If you accept annihilation on layaway, you should go get it and pay it off. If you were planning to buy annihilation to bout article you already have, you should get that as bound as possible,” Hutt said.
Q: How do I leave a complaint?
A: Sears has been a BBB-accredited business back 1966, so the aggregation is required to handle complaints up until it files for bankruptcy. “Closing a business doesn’t abate the buyer of that responsibility,” according to the BBB website.
If you would like added information, acquaintance your bounded Better Business Bureau.
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